1.Q: Are you a factory or trading company? A:Factory which is focus on professional hair care products more then 10 years. More than 200 people in our factory,more than 30,000meter. 2.Q:Where is your factory located? How can I visit there? A:Our factory is located in Huadu District, Guangzhou City, Guangdong Province, China, about 10 minutes by car from Baiyun international Airport. We welcome customers from all over the world! 3.Q: Can you do OEM and ODM? A: Yes, for both. We can make products according to your requirement of every aspect. 4.Q:How can I get some samples? A:We are honored to offer you FREE samples. New clients are expected to pay for the courier cost, the samples are free of charge. Regarding the courier cost: you can arrange a RPI (remote pick-up) service upon Fedex, UPS, DHL, TNT to have the samples collected; We will refund it to you after we receive bulk order.